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ISA Boutique Tracks Inventory, Shopper Behavior Via RFID

China's ISA Boutique is installing a radio frequency identification system at one of its stores, after determining that the technology provided valuable data following an initial installation at another location. The RFID readers and antennas, supplied by Convergence Systems Ltd. (CSL), enables the store to track its fine jewelry and to know not only what is stocked within the cabinets, but also when a particular piece is removed from the cabinet and returned—and how often—thereby providing analytics regarding how well customers like each item.

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