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RFID Speeds Up Service at Chicago Eatery

At Labriola Bakery & Café's first location, in Oak Brook, Ill., guests order baked items to go, or to take to a table. When the company opened a new location in Chicago, known as the Labriola Ristorante, it featured a restaurant, patio seating and a bar. Operations manager Edwin Arreola sought a technology-based solution that would keep breakfast and lunch traffic moving and ensure that meals reached customers as soon as they came out of the oven. Specifically, he wanted to make sure that customers received their food 10 to 12 minutes after ordering it, no matter where they were sitting.

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