Cities take note of TransLink smart-card program’s successes, growing pains

As the Vancouver region transit authority struggles to fully develop a smart card for access to transit, other Canadian transit services are watching closely to learn lessons in developing their own systems. From as far as Alberta, other services have taken note of glitches and other troubles with the Compass Card program, which is a year behind schedule in being fully phased in for an estimated 420,000 transit passengers.