RFID technology expected to reduce lost baggage by 25%

Delta is implementing a new $50 million baggage-handling system based on radio frequency identification (RFID) technology that is expected to reduce the number of the airline’s lost and mishandled bags by 25%. “They clearly have an intention to improve passenger processing,” said Caroline Camilli-Gay, the baggage program manager with the air transport information technology company SITA, which each year publishes an analysis of mishandled baggage worldwide.