According to Chinese online retail giant Alibaba, the future of retail technology is rooted in object and facial recognition,
QR codes, and gamifying shopper discounts. These are the technologies the $32 billion retailer is pioneering back home in China, and is currently showcasing in pop-up shops around Australia, hoping to entice local merchants to implement the tech with their own e-commerce platforms to drive better omnichannel engagement from shoppers.
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