RFID helps Kellogg providers to make visits meaningful for patients and reduce wait times

Technology that retailers use to make a shopping experience more efficient could also benefit your next eye appointment. Called radio-frequency identification (or RFID), the tool helps streamline operations by knowing where everything is and where everything goes. It can help a large store maintain a clearer picture of inventory counts, for example. At the University of Michigan Kellogg Eye Center, RFID serves another purpose: to track and reduce patient wait time and enhance time spent at the doctor's office.

A partnership between Kellogg Eye and the U-M Center for Healthcare Engineering and Patient Safety (CHEPS) unlocked a whole new realm of potential applications for RFID technology.