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How Hotels Can Turn RFID From Concept to Reality

RFID has many more uses for the guestroom, including improving the back-of-house of inventory management. Steve Waldron, CIO of London-based Grange Hotels, suggested that better inventory management ultimately improves the guest experience, and that if a housekeeper could simply walk into a room and know if the bathrobes were in need of replenishment that would help everyone.
“That is going to be a revolution in the future,” he said. “Basically everything that has value and enhances guest experience will have an RFID chip in it for housekeeping to instantly room check to a Tablet–bathrobes, duvets, blankets and so on.”

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