RFID Makes Managing Hospital Porters More Efficient

When Manipal Hospitals began planning a radio frequency identification installation to make its flagship hospital operate more efficiently, it had a unique approach for its multi-phased deployment. Instead of beginning with asset tracking, it aimed at a small, potentially highly beneficial solution: managing porters who transport patients, paperwork or supplies around its facility. With the real-time location system (RTLS) in place, says Nandkishor Dhomne, the Manipal hospital group's CIO, the facility has reduced each porter call and response time from 30 to 40 minutes down to only five or six minutes.