Digital table service offers a convenient contactless dine-in solution for guests

Pollo Campero, the fast service restaurant known for its flavorful chicken meals, now offers guests a new contactless dine-in ordering option through digital table service in the majority of US locations. The program allows guests to conveniently order from their tables, eliminating the need to stand in line.

To use the new service, guests simply scan their table's QR code to view the menu. Then, they place their order online and select "dine-in" at checkout, entering their table letter to have a team member deliver their food to the table.

"The pandemic pushed us to re-imagine our guests' dine-in experience, and technology like paperless QR menus proved to be the way around a lot of concerns," said Campero USA Managing Director and COO Luis Javier Rodas. "Our new contactless ordering service takes it a step further as the trend continues toward more tech in restaurant dining."

Pollo Campero piloted the program at several locations in 2020 as it prepared for this year's rollout.