PacSun to Expand RFID Pilot This Summer

PacSun is expanding its use of RFID technology in its stores. Over the past six months, the retailer has integrated RFID technology into its Manhattan Associates Active Omni store inventory solution at 50 stores. PacSun partnered with Nedap to implement RFID across all of its stores. The chosen solution is Nedap’s iD Cloud, which aims to increase inventory accuracy, inform replenishment decisions, and enhance both omnichannel and in-store experiences1.

PacSun sees RFID as a valuable technology to create a higher level of transparency with customers and fulfill more customer orders. Nedap’s Virtual Shielding algorithms enable PacSun to digitally identify article locations with 98 percent accuracy. This accuracy contributes to labor savings and better inventory management.

The iD Cloud Store solution improves omnichannel fulfillment and increases buy-online-pickup-in-store usage.

Shirley Gao, PacSun’s Chief Digital and Information Officer, highlighted that RFID technology allows store employees to make adjustments based on a more detailed and accurate inventory count. Store associates can now capture new arrivals and locate missing products more efficiently.