Heathrow Evaluates RFID Baggage Cart Tracking Test

London's Heathrow Airport is evaluating the results of a three-month proof-of-concept (POC) involving the use of radio frequency identification technology from Vero Solutions to track its luggage carts [trolleys] as they arrive at and leave a baggage-claim area at one of its terminals. The pilot—which ran from October 2017 through January of this year—was intended to determine how well technology can track the numbers of carts, and thereby ensure they are available for passengers when they are needed, as well as to better understand how many were onsite at any given time.