Why an RFID Strategy Is Important for Retailers

While a report published by IDC earlier this year notes that nearly 8 in 10 retailers have set aside funds to spend on visibility platforms, including radio-frequency identification, research out of Auburn University’s RFID lab indicates that such technology could potentially remove claims costs in the supply chain. The study, which reviewed the flow of product information of eight retail brand owners and five retailers from June 2017 through July 2018, found that order accuracy for brands using RFID tags to capture information and reconcile shipments exceeded 99.9 percent. “In an era of omni-channel retail — which demands high inventory accuracy — the errors created in the supply chain propagate downstream and ultimately impact a retailer’s ability to meet customer demand in a timely manner,” the study’s authors write.