Global smart ticketing market expected to reach USD 22.72 billion by 2025
Smart ticket, as a substitute to the traditional paper-based ticketing, gained traction in recent times, owing to the emphasis on the digitization of ticketing processes.
Smart tickets can save a passenger's time, by eliminating the need to wait in line to buy a ticket. Covering both smartcards and apps on mobile phones, the technology evolved significantly and emerged as a better alternative to paper tickets.
Regional governments are even reaching new milestones in terms of the usage of smart tickets. For instance, according to the Rail Delivery Group (RDG), a British rail industry membership body, more train journeys were made with smart tickets, with the number reaching 65 million. Compared to a four-week period from August to September 2019, with the same period in 2018, about 8.4 million more journeys were made with a smart ticket. The RDG data also reveals that passengers chose smart tickets for 50% of all journeys, which significantly increased from 37% a year ago.
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