Impulsify Reports 235% Increase in Self-Service Kiosk Deployments for Grab-and-Go Markets

Impulsify reports a 235% increase in deployments of their ShopPoP: Self-Service Kiosk in 2021. The hotel retail software company attributes the significant gain in self-service technology to the labor crisis in hospitality that has many hoteliers seeking ways to reduce traffic at the front desk.

With the grab-and-go retail revenue of hotels showing a 40% rise from 2020 to 2021, as measured by Impulsify POS retail solutions, the demand for packaged food and beverage has become a consequential burden for front desk teams. Many hoteliers have turned to Impulsify to add a self-service kiosk to the store to alleviate the need for guests to stand and wait in the check in line to purchase water, snacks, and quick meals from the store.

ShopPoP was launched in 2017 as an upgrade to Impulsify's award-winning front desk POS solution, ImpulsePoint: Retail Management Solution. The SaaS software solution automates inventory, retail transactions, and product performance tracking. For two years, the self-service kiosk was a quick, yet highly beneficial, fix for busy airport hotels and high occupancy hotels to offload some of the traffic a successful retail store creates in a hotel lobby.