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Glitches in PDS smart cards

The public distribution system in Tamil Nadu (TNPDS), despite several promises in the past to resolve glitches in PDS smart cards, has shown no improvement and various aspects including the tedious procedure for making minor changes in the card, early closure of E-seva centers and online procedures still remain unaddressed. Many E-seva centres where smart cards can be applied for, are turning away people or directing them towards online applications. Officials say this is being done to address complaints of bribes that many beneficiaries made in the past. “We receive at least one complaint a week saying they were asked for more that Rs 60 for smart cards. The online move will increase transparency,” said an official from the civil supplies department.

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