BayCare's St. Joseph's Hospital Opens Season's Café with Amazon's Just Walk Out Technology

St. Joseph's Hospital announced that it becomes the first health care facility to use checkout-free technology in a hospital cafeteria, demonstrating BayCare and St. Joseph's Hospital's commitment to innovation, patient care and team member experience.

Located inside the hospital, Season's Café uses Amazon's Just Walk Out technology to eliminate checkout lines and allow guests access to the full range of cafeteria items 24 hours a day, Monday through Saturday. The cafeteria is only closed from 2 a.m. to 6 a.m. on Sundays. Employees will also be able to use their badge to pay through an integration between Just Walk Out technology and Quickcharge, a division of Transact Campus.

Amazon's Just Walk Out technology is designed to be an effortless shopping experience. Guests enter the cafeteria by using their credit card, mobile wallet, or team member badge at the entry gate. The technology detects what each shopper takes from or returns to the shelves and creates a virtual shopping cart. When guests have completed their shopping experience, they can leave the store without having to wait in a checkout line, and their chosen payment method will be charged for the items they took with them.

Amazon's Just Walk Out technology is made possible by artificial intelligence, computer vision and deep learning techniques, including generative AI, which enables the technology to accurately determine who took what in any retail environment. Amazon built synthetic datasets to mimic millions of realistic shopping scenarios — including variations in store format, lighting conditions, and even crowds of shoppers — to ensure accuracy in any environment.

The cafeteria offers a variety of items, from baked goods, premade sandwiches and a salad bar, to fresh pizza and hot meals that change daily. Menu items from guest restaurants are often available.