Ottonomy Launches First Fully Autonomous Delivery Robots at CVG Airport

 Ottonomy announces that Ottobots, a fleet of fully autonomous delivery robots for food and retail, are now available at Cincinnati/Northern Kentucky International Airport (CVG). This is the first autonomous robotic delivery of food, beverage and lifestyle products in an airport environment.

Customers can select grab and go, beverage and travel items sold at select retail stores operated by Paradies Lagardere via orderatcvg.com on mobile devices.

Customers receive status updates on their phone and a unique QR code, which can be scanned by the robot's top camera to open the secure compartment and retrieve their items. The entire delivery experience is contactless and fully autonomous.

The original pilot of Ottobots at CVG started running in late 2020. The partners gathered feedback from participating passengers including details on the experience, cost and desire to have autonomous delivery in airports. These live robot deliveries will gather additional research to further develop the program and user experience.