T4 becomes the first airport location to feature Zippin's contactless retail technology

JFKIAT, the operator of Terminal 4 at John F. Kennedy International Airport, announced its partnership with SSP America and Zippin to launch a contactless, frictionless retail concept leveraging artificial intelligence technology, the first of Zippin's locations in an air terminal.

Zippin's new technology for the Camden Food Express, located at Gate B 42, offers a grab-and-go food and beverage selection and leverages AI technology to enable an entirely contactless shopping experience. Customers enter the store through a turnstile tapping their credit card as they enter, and then, begin shopping by picking items off shelves.

As they do, Zippin's AI system automatically identifies the items and builds the customer's virtual cart with the corresponding monetary value. When the customer leaves the store, the total amount spent is automatically charged to the card the customer used to check in at the store entrance.

 Earlier this year, JFKIAT partnered with Hudson to launch a fully automated, contactless retail concept for a selection of high-end brands for customers at T4. The company also collaborated with Inflyter and DFS Group to launch T4 Marketplace, a branded digital marketplace for Duty Free shopping. With the launch of the digital marketplace, JFKIAT also plans to expand the offering to include other retailers within T4 to provide customers with a wider range of products to shop. In 2019, JFKIAT launched AtYourGate at T4, giving customers the ability to order food and beverages on the AtYourGate app and have items delivered to their gate.